ArrowSmart
Back to Support

Repairs & Service

Official ArrowSmart repair options. Only genuine parts, certified technicians, and a 12-month repair warranty.

In-Store Repair

Same-day repairs at any ArrowSmart retail location. Book a time online, walk in, and often walk out with a fixed device the same day.

  • ✓ Screen replacement from $89
  • ✓ Battery service from $59
  • ✓ Same-day turnaround
Book Appointment

Mail-In Repair

Ship your device to an ArrowSmart service centre. Fully tracked, insured transit. Typical turnaround: 3–5 business days.

  • ✓ Free prepaid shipping label
  • ✓ Insured up to device value
  • ✓ Online repair tracker
Start Mail-In

Authorised Service Providers

Hundreds of third-party authorised repair centres worldwide. Same genuine parts, same standards, often shorter wait times.

  • ✓ Genuine ArrowSmart parts
  • ✓ Certified technicians
  • ✓ Available in 190+ countries
Find Provider

Common repair prices — Achilles 20 Series

Repair TypeWith ArrowCare+Standard
Screen Replacement$29$329
Battery Service$0$89
Rear Glass$29$149
Camera Repair$29$249
Other Damage$99From $499

Prices are indicative. Final price determined after diagnosis. All repairs include a 12-month warranty.